Find Out Exactly Where, With a Free, Anonymous Secret Shop Assessment.
Our team poses as a real patient across every channel: phone, text, form, and chat. Then we show you precisely where you're losing her, plus the best practices top-performing clinics use to close that same gap.
Takes about 90 seconds. No payment or commitment required.
Six checkpoints along the exact path a prospective patient takes from first contact to booked consultation.
How long it actually takes your team to reply to a call, text, form, or chat, measured to the minute.
Whether the person answering the phone can actually move a prospect toward a booked consult.
Hold times, tone, and whether questions get real answers instead of a callback promise.
What happens after the first contact, or whether anything happens at all.
Whether your chatbot, texting tool, or CRM is closing gaps or quietly creating new ones.
How easy it is for a real prospect to actually land on your calendar.
Every assessment ends with a scored, graded, revenue-quantified report built for the person who owns the P&L.
A composite of speed, follow-up, and technology across every channel we tested, benchmarked against comparable practices in your market.
After working with hundreds of aesthetic practices and helping generate billions in patient revenue, we've learned something most agencies won't tell you.
Most practices don't need more marketing. They need to stop losing the patients they've already paid to attract.
This assessment shows you exactly where that's happening, before you spend another dollar acquiring new leads.
“We thought our ads were underperforming. Turns out we were losing three out of five calls before they ever reached a provider.”
+31% booked consults“The report was blunt in a way our own team could never be about our own front desk. That's exactly what we needed.”
Response time: 38min → 4min“It reframed our entire marketing spend. We fixed conversion first, then scaled ads — and the math finally worked.”
2.4x return on ad spendOne complimentary, confidential assessment. No obligation, no sales call required to get your report.